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www.pcmicrostore.com
By using the above web location (Site) or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below. If you do not agree to these terms and conditions, please do not submit any orders for products or services and immediately close your browser.
Your use of the PCMicrostore.com web site (the "Site") and our services, including phone orders and inquiry, is governed by the policies, terms, and conditions set forth below. Please read the following information carefully. By using this site or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below. If you do not agree to these terms and conditions, please do not use this site and please do not submit any orders for products or services. The terms and conditions posted on this website, including the rma policy, are public information and must be adhered to by anyone doing business with PCMicrostore.com unless there is a written contract signed by an officer of PCMicrostore.com.
GENERAL TERMS AND CONDITIONS:
- PCMicrostore.com uses the services of third party contractors who update our website; we do our best to keep the information on the website as accurate as possible. Customers will agree that we are not liable for mismatched product pictures nor mistakes in product information. PCMicrostore.com will only guarantee that we ship the product named on the invoice.
- Our sales representatives are forbidden to make any claims on product or services, especially over the phone. Once again, PCMicrostore.com can only guarantee that the products named in your invoices will be shipped. Any additional provisions to your purchase must be made for in writing.
- Customers shall agree that each item in a multi-item purchase from PCMicrostore.com shall be treated independently unless stated otherwise in the memo section of their order. That is, defect, replacement, and cancellation of one item does not constitute the voiding of the entire purchase. Each item shall be considered independently for warranty or refund purposes unless the customer has stated otherwise in the invoice memo.
- Customers shall agree that under absolutely no circumstances will shipping be refunded once we ship.
- It is the customer's responsibility to look over their email confirmation and make sure all shipping, billing and item purchased are correct. If you do not get an email confirmation, call us to see if the order went through. Do not submit multiple orders or you will end up paying full restocking and shipping fees!
- Order cancellation will be accepted by phone with a sales representative or over the web (only before the order is processed). It cannot be done over email or by leaving voice mails. You can confirm order cancellation by checking the order status online. Cancellation on orders already charged carry a $10 + 5% credit card processing handling fee. Shipped orders cannot be canceled under any circumstances.
- Material fee for boxes, transportation, etc. are included in the shipping fee with the exception of shipping insurance and calculated on per shipment basis. Customers shall not be liable for additional shipping charges for purchases PCMicrostore.com chooses to ship in multiple packages unless they request and agree to shipping upgrades and upgrade fees.
- Customers shall agree that PCMicrostore.com will not liable for shipper's shipping delays. In such cases, customers may petition for a shipping rate adjustment if packages do not arrive within the shipping company's promised timeframe but in no way is PCMicrostore.com required to do so.
Trademarks & Links
Trademarks belong to their respective owners. Links to other sites do not necessarily imply any endorsement or affiliation between this Site and the link targets.
Personal Information Security
Certain personal information may be required to process your order. By placing an order on this Site you certify that all the information is your own, or that you are authorized to use it, and that to the best of your knowledge it is accurate and complete. If you authorize other people to use your credit card to make purchases on this site, you accept all responsibility for any and all charges incurred. PCMicrostore.com promises to safeguard your personal information with the best protection generally available in the industry, and to never sell your information to any 3rd party without your consent. For your protection we verify credit card billing and shipping addresses. Virtually all major credit card issuers allow at least one alternate shipping address. If you would like your order shipped to an address that is different from your billing address, the shipping address must be on file with the credit card company. For your protection we generally do not make exceptions to this rule.
Pricing and Typographical Errors
All prices are subject to change without notice. While we strive to make sure that the information we provide is free of errors and up to date, mistakes do happen. We may refuse or cancel any order placed on this Site due to incorrect pricing or product information.
Making Purchases
If you wish to purchase products offered on the site, you will be asked to supply certain information, including but not limited to credit card or other payment information. You agree that all information you provide to PCMicrostore.com will be accurate complete and current. You agree to pay all charges incurred by authorized users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes, and shipping and handling charges relating to your purchases.
Where We Ship
We ship to any physical address that UPS ships to within the United States. We may accommodate customers who need to have an item shipped to an APO/FPO address or PO Box depending on the circumstances. For items shipping through US Postal Service, we charge USPS Priority rate and the items ship out once a week. We send all shipments via Priority Mail. We do not ship outside of the US at this time. Due to the number of wrong addresses from customers, we now charge the face value that UPS charges us to reroute your package if you did not enter the address correctly. This charge is anywhere from $5 to $15.
When We Ship
Most orders are shipped within 1 to 5 business days from the date of the order. Your order may be delayed if your ship to address does not match what your credit card issuer has on their file. We verify all addresses for protection against fraud. Some orders that are shipped from fulfillment warehouses may require longer for the item to ship. We may also ship the orders with multiple items from different warehouses so it is possible you get the items on different days. Due to the many circumstances such as unable to charge your card or verify your address, we cannot guarantee when your order is shipped out. Also if you choose next day air service, it does not necessarily mean you will get it the next day from the order date, it means that you will get it the next day from the date we ship the order.
Shipping Delays
Once an order is shipped, it is up to UPS to deliver the product, we will not be able to stop the shipment once it is shipped. If UPS loses the package, UPS will put a tracer on the package. Tracers take around 3 days for air packages and 7 business days for ground packages. We will not be able to ship out replacement packages until UPS confirms that the package is lost/will not be delivered to its destination and they will reimburse us. Without confirmation from UPS, we will not know for sure if you will get two shipments if we ship out another one. Another delay is if there is no one to sign for the package, every package we ship usually requires a signature, if a package is returned to us because no one was available to sign for it or the address was input incorrectly at the time you enter the order, you will be charged again to ship it out a second time.
Pricing and Product Availability Disclaimer
All prices quoted are exclusive of taxes, shipping and handling charges. Prices and product availabilities are subject to change without notice. Specials and promotions may be limited to stock on hand. We are not responsible for typographical errors on pricing information. PCMicrostore.com reserves the right to refuse or cancel any order placed on incorrectly priced products. Should your credit card be charged for the item, PCMicrostore.com will immediately issue a credit to the same card for the amount charged. Volume bids are welcome.
Governing Law
You agree that any legal action brought against PCMicrostore.com shall be governed by the laws of the State of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of this Site shall be an appropriate federal or state court located in California. If several appropriate venues exist, PCMicrostore.com reserves the right to chose.
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